Thursday 15 August 2013

The cashier down the road can speak English .. but the immigration office official can't!

I have come to a sad realisation ... and one that I am going to whole-heartedly embrace! ... This blog is a place for me to RANT! ... I mean, it doesn't look like anyone is following anyway ... so what's the harm? :O)
 ... just call me Victor! (Meldrew) :O)




Today's target is the immigration office in Nürnberg, Germany ...

... as I mentioned in my previous post, I live in Germany,  but being British means that for the most part I do not have to deal with the Vogons in the "Ausländerbehörde" (Immigration Office) in Nürnberg.



However, things are changing. You see, Dear Reader(s) (I'm not sure I have even 1 reader, so assuming there is more than one may be a step to far), I am engaged to a wonderful Thai lady, we are getting married in a few months, and so, for the second time this year, I have to talk to these officious people. And it's enough to make me want to move away from Nürnberg, and out into one of the surrounding villages, where I will deal with a different office.

The Vogons here are quite frankly the most unhelpful people I have ever met ... if you cannot speak or understand German, it does not matter, they will happily continue to give you instructions in German, and if you can't understand, well that's your problem isn't it .. "Deutsch ist die Stadtsprache" is probably their favourite admonition ("German is the Official Language") .. now, the hard part here is that, to some extent I agree ... if you're going to live in a country, you should indeed learn the language, and be able to get by effectively in that language ... but whenever I walk in there and greet the person behind the desk in German  with a "Schön Guten Tag ... " that seems to be a challenge for them!

Do they give me any credit for being able to converse in a general manner?
Do they make allowances for the fact that I can take part effectively in a technical discussion, at work, in German?

... HA!!! Not a Chance ... you see, I have unwittingly challenged the Vogon ... it is now his/her ambition to prove that I am not half as clever as I thought I was ... they now will speak complex, legalese, German at a hefty clip just to ensure that I can't understand ... and then, when I look baffled, and confused ... normally after the 3rd or 4th attempt, and after asking them to explain it to me in German a 4 year old might understand, they triumphantly send me away telling me to come back with someone who speaks German!

What happened to customer service? ... What happen to being helpful? ... "Don't be so stupid!!! Nick", I can hear you crying from out the ether ... these are Government Officials ... it's their job to make your life a misery and they're good at it!

... of course, go into the bakery round the corner for a sandwich and a cup of coffee and the people serving are more than happy to patiently decipher my German with English grammar ... or even to try and speak a little English ... just to be helpful.

Life in Germany is wonderful, and for the most part the people here are warm, friendly, and helpful ... shame about the calibre of people who choose jobs in local Government!

... for further viewing enjoyment ... this very subject was covered by the German Television channel "BR Bayerisches Fernsehen" the program can be watched on-line here : Link

Sunday 11 August 2013

Why I'm becoming disillusioned with my Android Tablet!

... or Why Google Play Store is messing things up!

Ok ... for a long time I vacillated between Android and iPad. I have both iPhone and Android phone .... I'm a techSlut ... I'll go with anyone ... at least where gadgets are concerned .. but a tablet is a hefty piece of investment and so I've been slow to jump ...

Anyway! recently I did .. I opted for the Sony Xperia Tablet Z and I love it ... I have it with me all the time ... I use it constantly, and I'm happy with it! I'm sure now that I'd be just as happy with an iPad, but hey I made the choice to go Android ...

... but Google Play Store is really messing me up ... you see I'm British , I speak English, I read English .. I LIKE English .. get the picture? .. well I'm registered on the UK Google Play Store, so where's the problem? you may ask! and this is it .. I live in Germany ... and Google are very clever people! they know better! So, when I try to access the Google Play Store, they KNOW that I really want German Books, German Apps and that German is my language, despite the fact I think otherwise! You see, my IP Address is German .. so NO! I can't get access to the UK store.... because these Google Boffins know better!

When I access the Books in Google Play, I get shown the German Books, I get shown the German Movies ... while the top level menus are in English, the content is German, I have to read the German Language to understand "New Releases" ... "Neuerscheinungen" in case you're wondering ... 

With Apple, I have no such issues .. I can access my UK Account, see my UK Books, read UK Magazines .. listen to my UK music (actually, I can do that last part with Google too) ... of course! Please, No-one give me a German iTunes gift voucher because it can only be used with the German iTunes Store, but that's a rant for another day!

Please Google! Please! Please! Please! ... stop being so bloody clever! ... sometimes we Brits abroad (and I'm sure it's just as applicable to Germans abroad, French abroad, Americans abroad, etc, etc, etc) we just want to relax with our own things, read and listen to our own language ... If we register with the UK Store ... we want to buy from the UK store ... even when we're abroad!

This is the internet after all, isn't it meant to be a land without borders? I can buy a physical DVD on-line and have it shipped anywhere in the world. I can buy a book (for the most part) in the US or Canada and have it shipped to Germany ... but digital content, it seems, cannot be so easily handled (why?). If I go to Amazon UK Store ... they show me UK items ... if I go to Amazon DE store .. they show me German items ... simple really ... but for Google, who still for the most part control the Android platform and the Android Marketplace this is too complex and it is detracting from my enjoyment of my tablet

one more thing ... I found this quite amusing ... here I am using "Blogger", owned and run by Google I believe ... this page is in English, the editor is in English, my profile is set to English ... so I hit the Preview button, and what banner is displayed across the top? ... Yes! "Vorshau", and there's a message to the right which begins "Es tut uns lied..." ("We are sorry...") but I suppose I can use Google Translate to read it ... or maybe not! ...